Reset Password

Forgot Password

Enter your registered email address, mobile number, or username to change your Sorbet Sapphire account password.

Change

Cannot reset password

You are not allowed to reset your password as your organization admin has enforced Custom SSO authentication for your account.

Terminate Sessions

Apart from changing your password, you can perform the following action if you feel your account is compromised.

Terminate all the browsers sessions. This will sign you out of all your Sorbet Sapphire account sessions that are active in browsers.

Terminate all the desktop and mobile app sessions. This will sign you out of all the Sorbet Sapphire apps that are installed on devices. You will need to sign in to them again.

Include OneAuth

If enabled, you need to verify your new password in OneAuth app installed on your Primary Device.

Revoke connected app's access to your account. This will revoke all the permissions you’ve granted to any third-party apps/extensions for fetching information from your account.

Change

Forgot Password

Enter the last password you remember with this Sorbet Sapphire account. If it matches, you can continue to sign in.

Continue to reset password

Change

Password matched

The password you entered matches with your current Sorbet Sapphire account password.

Reset password anyway

Change

Forgot Password

A one-time password (OTP) will be sent to your registered mobile number for verification.

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Change

Verify your identity

Choose a mode to verify that this account belongs to you.

Verify via device

A notification will be sent to your OneAuth installed recovery device for verification.

Verify via email address

An OTP will be sent to your registered email address.

Verify via mobile number

An OTP will be sent to your registered mobile number.

Change

Forgot Password

Enter the one-time password sent to {0}.

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Verify via device

Accept the push notification sent to your recovery device to verify yourself.

Device name

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Verify via email address

You can verify yourself using your recovery email address {0}.

Enter the full email address to receive a one-time password.

Verify via email address

You've added {0} recovery email address. Verify yourself by selecting one of the following to reset your password.

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Verify via mobile number

You can verify yourself using your mobile number {0}.

Enter the full mobile number to receive a one-time password.

Verify via mobile number

You've added {0} recovery mobile numbers. Verify yourself by selecting one of the following to reset your password.

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MFA Verification

Enter the OTP generated on your authenticator app

Try other MFA modes

Create New Password

Enter a unique and strong password that is easy to remember so that you won't forget it the next time.

Contact Administrator

You're part of the organization {0}. You can contact your administrator {1} to reset password for your account. Learn more

Contact Support

We are here to help you.

Since your account is unverified, you don't have any more password recovery options.

Send an email to {0} and we will assist you in recovering your account.